288 Reviews Found
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Confirmed Sales Customer
Greig Ganly and the entire staff was. helpful and friendly. Working together I was able to get the car I needed at a price I was comfortable with. Thank You to everyone. If you need a car call Greg.
Ellen W.
LOUISVILLE
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Confirmed Service Customer
Everything went smooth. Got oil change and rotation of tires.
Rondalynn W.
BELOIT
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Confirmed Service Customer
This entire interaction started in July of 2023. A part was initially ordered, but no one contacted me when it came in. The part was sent back. When I called them about it in October, I was told that the part would need to be ordered again. I was finally contacted on 1/26/24, and got the part replaced on 2/1/24. There were no issues with the service.
Fred B.
SALEM
Business Response
Thank you for reaching out to us. We regret to hear about the situation you have described. I would love to speak with you about this interaction you had with our dealership, We strive to make your interactions with us as seamless and convenient as possible. you can call or Email Me anything from the information below have a great day. Mike Parrilla Service Manager Lavery Automotive Sales and Service E-mail - Mike@Laverychevy.com Direct Phone - 330-680-3074
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Confirmed Service Customer
Very disappointed. The car was supposed to be finished in a few days to a week and took 2 weeks. I asked for several items to be looked at and if they weren’t covered I would pay out of pocket. Neither was addressed or relayed back to me on what the issue was. I now have to take my car somewhere else for these items to be addressed.
Heather P.
ALLIANCE
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Confirmed Sales Customer
We had Billy as our salesman and he was phenomenal! Super nice and informative. He really made the experience great!
Lydia M.
HANOVERTON
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Confirmed Service Customer
As usual, Lavery service department got me scheduled at the time that was best for me! They were very friendly and professional! All my concerns were met with no problems!
Herman L.
SALEM
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Confirmed Sales Customer
Bill Habeck was very easy to work with and made the experience more enjoyable
Michael W.
NORTH CANTON
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Confirmed Service Customer
Great customer service and attention to detail as usual!
Justin B.
HOMEWORTH
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Confirmed Service Customer
Had oil change and tire rotation. Every one was nice and professional.
Robert M.
LOUISVILLE
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Confirmed Sales Customer
Easy to work with , I'm from out of town and process was seamless. Owner came over and introduced himself and was very friendly . Everyone in this organization was friendly and welcoming
Shawn J.
SARVER
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Confirmed Service Customer
I always receive outstanding service from Lavery Automotive. The sales team and service are always the BEST
Anna A.
LOUISVILLE
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Confirmed Service Customer
Having been a Chrysler driver all my life, I was a bit hesitant about purchasing a GMC product. After my initial visit to Lavery Chevrolet, my trepidation was relieved. I am very happy with the Terrain that I bought and also the Lavery dealership.
Lee I.
EAST ROCHESTER