288 Reviews Found
Was this review helpful?
Confirmed Service Customer
I drive over a hour to have my vehicle serviced here. Very professional and fast friendly service
Angela W.
NORTON
Was this review helpful?
Was this review helpful?
Confirmed Sales Customer
It was fantastic!! Lavery makes you feel welcome and comfortable at all times.
John T.
ALLIANCE
Was this review helpful?
Was this review helpful?
Confirmed Service Customer
The staff was both professional and respectful of my schedule.
Earl P.
ALLIANCE
Was this review helpful?
Confirmed Sales Customer
Billy is great and has put up with me multiple times now. He is patient and is diligent in working with customers ( even the high maintenance ones) to find the car that works for them.
Megan N.
NORTH CANTON
Was this review helpful?
Confirmed Service Customer
We always get the best service and the service gang are great 👍 👌.
Bruce P.
CANTON
Was this review helpful?
Confirmed Service Customer
Happy with the results of the repairs, however te time in the repair was too long.
Michael W.
HOMEWORTH
Was this review helpful?
Was this review helpful?
Confirmed Service Customer
My wife brought the vehicle in and was not very happy with her experience at laverys, normally we get a paper that shows u everything they went over tread on tires, brakes, filters, etc but none of that this time and when she went to use points for the oil change and tire rotation she was not asked nor helped in how to do that, very disappointed.
Nathan C.
SEBRING
Was this review helpful?
Was this review helpful?
Confirmed Service Customer
Great - made an appointment easily when I was under time constraints. Thank you.
David L.
ALLIANCE
Was this review helpful?
Was this review helpful?
Confirmed Service Customer
My appointment was for general servicing. My car was taken care of in a timely manner. All the employees were pleasant, respectful and communicated with updates of how the process would go. I left a book in the waiting room by mistake overnight and was glad that it was in safe hands to be picked up by me the next day. The complimentary car wash at the end is always a great bonus.
Marilyn W.
BELOIT
Was this review helpful?
Confirmed Service Customer
Got oil changed and plugged my tire that had a screw in it
Brian H.
ALLIANCE
Was this review helpful?
Was this review helpful?
Confirmed Service Customer
Timely diagnosis of my issue with my car however it was the third time for the same repair and they were really not willing to do much to help me with this situation. I ended up calling GM myself and took the car back to them we shall see if anything good comes of that.
Michelle W.
ALLIANCE
Business Response
Michelle Waldo, at our dealership we pride ourselves in straight forward, no nonsense, and transparent dealings with our clients. We are interested in learning more about your particular situation. you can contact me at anytime email or by phone. Mike Parrilla Service Manager Lavery Automotive Sales and Service Direct - (330)680-3074 Email - mike@laverychevy.com
Was this review helpful?
Was this review helpful?
Confirmed Service Customer
good timley took car in earley and comp. snd came back clean, good job.
James S.
DIAMOND