271 Reviews Found
Confirmed Service Customer
arrived for my appointmenn at 1:30 to have transmission fluid changed...it wasnt completed till 3:14.....this is just tooo long to do this job...Lavery needs to get control of their employes and do a much more efficent job....i was told ahead of time this was a hour job...very unhappy !!!!!!!!
Leonard W.
CANTON
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Confirmed Service Customer
booked with chelsie all went well, got an oil change on my new tahoe. thanks lavery team
Lindsay L.
ALLIANCE
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Confirmed Service Customer
They are always friendly and willing to help with any concerns.
Linda M.
LOUISVILLE
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Confirmed Service Customer
I like Lavery's and trust their workmanship, but I wish they would take 20 seconds and a shop towel and wipe the spilled oil from the engine cradle after service. It's a poor design by General Motors as the filter sits nearly horizontal on the motor and when the filter is changed the oil runs downward on everything. When I get home it leaks on the driveway and garage floor until I climb underneath there and wipe the cradle off. Otherwise, they were fine, and I'll return.
David M.
MOGADORE
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Confirmed Service Customer
Do a good job checking car while getting oil change and tire rotation but takes to long one hour 10 minutes
Frank G.
LOUISVILLE
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Confirmed Sales Customer
Everyone was very helpful, courteous, and professional. I love the small town feel and getting introduced to everyone from the detailer to the owner!
Ronda H.
ALLIANCE
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Confirmed Service Customer
Always courteous and welcoming when I get there. I had an appointment, so they didn’t hesitate to get started. The price on my service was lower than the advertised price. The car was even washed when I got it back. I wouldn’t take my car anywhere else.
Troy R.
SEBRING
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Confirmed Sales Customer
Lavery Chevrolet always makes me feel like family
Brian R.
HUDSON
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Confirmed Service Customer
The issue with the car is not resolved. I also told you about the power steering warning light and alarm and it is still going off from time to time
Lincoln H.
ALLIANCE
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (330) 680-3074 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Service Customer
Repairs were made although a little pricy, but car seems to run fine.
David M.
MOGADORE
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Confirmed Service Customer
Always treated like family while having my car serviced.
Michael F.
NORTH CANTON
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Confirmed Service Customer
Prompt, punctual and informative. My service representative was very pleasant to deal with.
David H.
STREETSBORO
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Confirmed Service Customer
Service completed on time. Able to borrow a car to take home instead of waiting at dealership. Friendly sales staff with no pressure to purchase.
Frank S.
ALLIANCE
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Confirmed Service Customer
Everything went as planned. Service personal were very friendly,
James D.
DEERFIELD