Customer Reviews

Very friendly and helpful.

Prompt service. Easy online scheduling

Excellent

Greg Ganni was excellent and extremely knowledgeable. He took the time to show me every button and explain everything my new terrain could do! I absolutely love my new gmc and will be a returning customer in the future!

I had a great experience. Got in on time. Service done in a reasonable amount of time.

Today I exchanged my 2018 equinox for a 2020 equinox. I have a very favorable report on my sales person (Craig Vicars).He was very helpful in explaining everything I needed to know about new car. He was courteous and knowable . I would recomend himhighly.

I usually get very good service. Due to a new system upgrade they couldn���t even find me - I have purchased 3 vehicles there - and used the service many times. Then I left my truck and thot it was going to be washed .... a window was down so they didn���t put it up and wash it ..... uh why?

Everything was good overall. Definitely a lack of communication between mechanic & service department and customer. Between getting the wrong part to being promised I���d get a call back by 2 people, to not communicating about my car in general. Customer service is amazing and great service. But definitely needs more organization.

Jim Wolfe my salesman was very nice and helpful when choosing the right car for myself

I just want you to know that I only come there because of Terry. I am from Canton Ohio and we have plenty of Dealerships to choose from. Terry has taken care of my Mother through 3-4 leases and now 2 leases for my Wife. He will always receive my family���s business. I thank Lavery���s Sales staff as a whole for getting this done. My family is safer because of it. Thank you.

Great personnel worked around my schedule. Happy with results of the service.

Thank you

The Lavery sales and service team made my lease surrender effortless and I happily drove away in my new lease, a Buick Encore!

...

Over an hour to rotate tires and complete an oil change. Not very impressed

Friendly staff, went above and beyond. Delivered car from an hour away. Great service!

Service was quick

I had a good experience at Lavery���s. My needs were taken care of.

As always Justin and Rochelle are the best.

This was my first time buying a car with payments and Terry made the process feel so smooth and made sure we went into a deal eyes wide open. Then 24 hours after buying our vehicle our check engine light came on. The service department worked with terry to make sure this problem got fixed quick and with ease at no cost to me. I was referred to laveries, and Terry, by my parents who have dealt with laveries for years. I definately will refer anyone looking to laverys and I will definately love to continue doing business with them.