Had vehicle towed in due to a warning message about lack of oil. It was determined that something punctured my oil filter and was causing the leak. They took care of the problem timely, and at a reasonable cost.
We have bought all of our cars from Craig Vicars for over 13 years. He treats us like family and is super responsive, knowledgeable, and a pleasure to work with. All team members are wonderful to work with as well.
The scheduling, service and promptness of appointment was outstanding as usual. The only disparaging event was not having a courtesy vehicle or shuttle on a Saturday that we could go a half mile away to eat breakfast while we waited for the service. We bought our truck from you which was ordered to our specifications. And we take our truck to no one else to touch it except Lavery. And I full intend to by our next truck there when it comes time to update our 3/4 ton to a 1 ton dually. So.....I don't think it is unreasonable to get a ride while our truck was being serviced.
Terry and Laurie worked very hard for me to get another Trax. We were having a difficult time finding one for my expiring lease in January. But, they did it! They found me a 2022 Trax and I was able to trade in my old leased Trax for a new leased Trax. My husband and I have been returning custody of Lavery's and Terry for years. I wouldn't want to go anywhere else. I am a VERY HAPPY customer.