Customer Reviews

They always are friendly and the best service around

They changed the oil, rotated the tires and put new brakes on my car. Gave me a ride home and back to the dealership by a very nice gentleman named Roger. Now that's service!

Go see Drue Hagan, he is the best they have!

Best experience buying a car in 30 years. Your service department is what got me in the door to buy new. When I had previous car in for service they were very nice and helpful.

Great service

Needed my vehicle fixed after hitting a deer. Was treated with kindness and professionalism from day of estimate, to day I picked it up. The whole process took about 3 weeks. My insurance company and Brooks worked out the final estimate cost to their satisfaction and repair started 5 days later. They kept me updated on progress. I also needed a rental car and was completely satisfied with that process. They worked with my request to not pay anymore for a car than my insurance would pay. Not one cent more. They did it. I will buy my next vehicle at Lavery’s due to my overall satisfaction there. For me, they’ve gone the extra mile to make sure I’m satisfied.

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Had my Cruze in for oil change. The service representative was awesome!! Got me in and out in a timely manor.

Very friendly and informative. Do not have to wait.

Lavery Automotive was a new dealership for me to do business. And of course, I went in with the common presuppositions that go with purchasing a new car. I held my cards close to my vest at first, but quickly found a few friends I believe I can trust. I was able to not only work out business with a sales rep, sales manager, and the owner but also develop some friendly connection, which I hope can continue in future purchases.

no other comments

Everyone was pleasant and knew their jobs.

Tom Burdette did a wonderful job in dealing with my warranty power steering hose problem.

We had a great experience at laverys. Kaitlyn helped us out as much as she could to make sure we left happy and tried to make sure we got in something to keep us in our budget range.

everything went as planned

The car was in on a recall. Service Department was very friendly and got the car done early.

It was a routine oil change that went well

Excellent. Done on time. No issues

Brooks was extremely helpful when it came to getting in contact with the insurance company that was giving us the run around. The office girl was also helpful. I received phone calls Throughout the whole process to keep me informed of the progress.

I have no complaints. The wait was not too long and the waiting area is nice. Rachelle was very friendly and professional and she explained everything to me clearly.