Customer Reviews

Great customer service. Pleasant experience leasing my new car.

Everyone made the process very easy and quick. An extra thanks to Sarah for helping me so much.

It was an easy and effective process.

Craig Vicars did an amazing job! Great communication. Very smooth process. Payments end up being much less than I originally expected! I will be back in three years!

Really like the shuttle service and the ability to drop of vehicle to have work completed while at work. Very friendly service team.

Service was awesome as always! Very thorough and completed within a reasonable amount of time.

I really appreciated how knowledgeable and helpful the salesman Craig was.

i've bought from terry for years. he's always helped me find what i liked and needed for the least amount of money

Everyone was very nice, understanding, and able to explain things very well. The service team created a very comfortable environment!

Was great and right on time

Everyone was very nice and welcoming. Service was great and I was out of their in a timley manner.

I didn't have to wait because they gave me a ride home and picked me up when my vehicle was ready. Fast and efficient service and Keri is a wonderful agent.

Friendly and prompt service. Only problem this time was they forgot to reset the oil change notice in the car. Would have the 5 star rating if this was done.

Four hours for a diagnostic check. Couldn���t identify faulty component for heated seat problem. Recommend changing most expensive part.

Great salesman. DJ made everything easy

This was our third lease and we love it! Greg always does a good job getting us the best vehicle for exactly what we want to spend.

The experience was great as always! The service representative Keri was was very polite and professional! Once the technicians took my car into the shop, it was not a long wait at all. I would rather them keep it for however long they need to get the job done right! Other dealerships I've used have gone as far as not tightening down the oil filter even and "bad things" have happened after that! Keep up the good work Lavery Team!! Herman

I remember going to Lavery's for the first time. Jim greeted me with a genuine smile and a handshake and that has never changed. I wasn't considering a new vehicle, but he recommended that I lease a new Terrain. It was a great choice. I loved that Terrain and leasing is so much better than buying in my circumstance. The service team is amazing and they seek out every possible discount available to you (so does the sales team). Try to find another dealer that does that. I just turned in the old lease without a single hassle and took home a new one. I'm a customer for life! Thank you Lavery's and thank you Jim!

This is my 3rd lease with Lavery. It has been a seamless experience each time . Bill, Jim, Craig and Mark could not have been more fair and courteous. I tell all my friends about the great customer service at Lavery

I find that all of the professional members of the staff are knowledgeable and very helpful. This goes for sales folks as well with members of the car itself both from keeping the car in tiptop condition by changing the oil to taking out damage from scraps by people who are not very thoughtful.