272 Reviews Found
Confirmed Service Customer
Fast service and honest. A lot of dealers are closer to me, but I feel comfortable at this dealership and would rather travel farther to get service done.
George S.
KENT
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Confirmed Service Customer
Had an oil change. It was quick, and the inspection that comes with it gave me peace of mind as to my vehicle's exact condition.
Roy T.
LOUISVILLE
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Confirmed Service Customer
When I pulled into the service area and got out of my truck, a gentlemen greeted me as he walked to my truck to with the paper floor mats. I walked over to the two female service associates at the desk and they were having a conversation with each other. I stood there in front of the 2 of them and basically they acted as if I were invisible. At the very least one of them could have acknowledged me and said we will be with you in a minute or something similar. I do not want or require a call from you, just train your folks so customers aren't viewed as interruptions.
John N.
Canton
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Confirmed Sales Customer
This is the third new vehicle I’ve purchased at Lavery! Always a great experience!
Terry G.
PARIS
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Confirmed Sales Customer
Dealership got Vin mixed up with another vehicle. I thought I was buying a 2024 model, but it wS actually a 2023. Dealership took the car back and refunded.my money.
Robert C.
SALEM
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Confirmed Service Customer
As always, services was fast, efficient and friendly!
Vicki Z.
HARTVILLE
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Confirmed Sales Customer
Had exactly what we can in for and fast and friendly experience.
Tricia W.
ALLIANCE
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Confirmed Sales Customer
What a great experience at Lavery Chevrolet. We purchased our 2023 Equinox through Craig Vicars. He made everything smooth and transparent. I’ve purchased many vehicles in the past but this transaction was by far the smoothest and least hassle free. My first purchase with this dealership but will definitely be coming back for my truck purchase. Also a huge shout out to Rick Sandoval.
Richard S.
ORLANDO
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Confirmed Service Customer
Everything ok. No smudge marks on the tires after rotation. Thanks.
David S.
LOUISVILLE
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Confirmed Service Customer
All staff answered my questions. All very helpful. When bought car Greg was very helpful. Have Equinox love it. May trade for new one next year.
Roberta C.
MINERVA
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Confirmed Service Customer
Treated well and truck was done in a timely manner.
Allan Q.
DEERFIELD
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Confirmed Sales Customer
You always feel like family when you are at the dealership. Skyler Snode is an excellent addition to the sales department. She was knowledgeable about the vehicle I wanted to look at and was very attentive to my every concern. The process was very seamless from completing the credit application online to signing the lease papers at the end of the sale.
Lynann P.
WILLOUGHBY